Customer center | login

We’re happy you’re here. As your trusted partner, we’ll make sure you have everything you need to put payments to work for your business, starting now.

Self-service portal

Login to Payments Insider, a portal that enables you to keep tabs on your account, and get tips for managing your payment solutions.

For up-to-the-minute status on our Converge, Fusebox and Payments Insider platforms, please visit our Elavon status site

Who do you call?

For help managing card processing, contact CapitalQ.

For other assistance, keep this information handy:

  • PCI Compliance – Click here to learn how to validate your compliance.  For assistance call 1-855-750-0747 .
  • Activation and training team: For help getting started using your payment equipment, call 1-866-451-4007 .

Elavon Help Desk

Get the support you need — 24/7/365.



We're available M-F—8a-5p MST

1-800-887-6227 Option 3

Phoenix Metro 480-539-7940 Option 3